We strive to complete pricing transparency, those are final prices that include, chemicals, labor, and taxes. We will not surprise you with unexpected costs hidden in the fine print and we will not charge you extra for ANY standard maintenance chemicals. All of our clients get the same fair price and quality service regardless of the area they live in and regardless of the time of the year, they need our help.
MS Home Pool Services, Inc. offers 3 different service packages to our clients.
If you do not want to worry anymore about an opening, closing your pool, and dealing with maintenance throughout the season
just give us a call and subscribe to one of our packages.
PACKAGE DEAL #1
PACKAGE DEAL #2
PACKAGE DEAL #3
Each time our Certified Pool Operator (CPO) will send an e-mail with a picture of your pool and attached written service visit report with the current status of your pool and the action performed at the pool.
POOL OPENING :
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Safety cover removal (pool and/or spa), clean up, and storage in a location indicated by the owner.
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Check structural pool/spa shell for damage or unsafe condition and include all findings in the pool opening report.
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Pool/spa cover anchors screw down for pools equipped with a safety cover and water bags drain and fold for pools equipped with a tarp cover.
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Blow all leaves and debris from the pool/spa deck
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Clean the pool/spa equipment area of leaves and weeds if required.
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Remove all winterizing plugs from pool suction and return lines inside the pool and water feature lines outside of the pool, if available.
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Assemble all pump, filter, heater (if available), sanitizer feeder (if available) lines to respective fittings.
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Check the condition of the sand filter shell, cartridge, or D.E. elements. Clean cartridge or D.E. elements and/or replace if necessary (extra charges will apply if DE elements or cartridges are required).
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Visually inspect pump, filter, and any adjacent equipment (i.e., heater, heat pump, chlorine sanitizer, booster pump, water feature pump, etc.).
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Re-attach any deck equipment you have such as pool ladder, diving board, toys, etc.
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Install all pool equipment including skimmer baskets, return directional, safety float lines (if available), etc.
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Relocate pool furniture to pool deck (by request-additional charges may apply)
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Inspect the pool breaker panel. Turn ON the system breakers.
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Inspect the control system (single switch or pool/spa timer or completely automated system activated by remote control).
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Startup the circulation system.
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Check for proper water circulation (water flow).
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Check if all electrical pool equipment (pump/s, salt generator, heat pump) is operating properly (issues and recommendations will be included in the pool opening report).
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Check if all gas/propane pool equipment (gas/propane heater) is operating properly (issues and recommendations will be included in the pool opening report).
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Visually inspect pool equipment and pipes for leaks.
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Pool vacuuming with external pump (up to 60 min.) to remove leaves and fine debris that fell and settled on the pool/spa bottom throughout the winter.
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Second vacuuming with PowerVac cleaner to remove larger debris …
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Waterline tile scrubbing.
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Brush pool/spa walls, steps, and ladders.
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On-site water analysis: Chlorine level, pH level, Total Alkalinity level, Calcium Hardness level, Stabilizer (CYA) level, TDS, salt level (for saltwater pools only)
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Chemical balancing (adjust pH level 7.2-7.6, Total Alkalinity 80-120ppm, Calcium Hardness level 150-400ppm, Stabilizer (Cyanuric Acid) 40-100ppm, Salt level (if salt generator available) 2500-3500ppm and shock pool/spa water CL > 10ppm
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FINALLY, OUR CERTIFIED POOL & SPA SERVICE PROFESSIONAL (CSP) WILL SEND YOU AND OUR OFFICE AN EMAIL CONTAINING THE POOL OPENING REPORT WITH INFORMATION ON WHAT WAS DONE AT YOUR POOL/SPA AND SUGGESTIONS FOR FURTHER CARE, IF NECESSARY.
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Re-vacuum (up to 60 min) after 1-3 days, re-test and balance water( all chemicals are included), backwash filter, check pool/spa equipment for proper work (add $185)
MAINTENANCE SERVICE VISIT :
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Testing the water is always the first thing our Certified Maintenance Specialist (CMS) does at a client's pool. All components of the balanced water (PH, Cl/Br, Total Alkalinity, Stabilizer levels, Calcium hardness, TDS, salt level (if saltwater), etc.) are tested and later brought to the appropriate levels (NPSF/APSP standards).
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Add salt (up to 40 lbs. per visit) for salt generator sanitizers if necessary (no extra charge). 
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Check pool/spa system (pumps, filters, heater, sanitizer feeder, salt generator) for damages and leaks.
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Clean skimmers and all suction ports are essential for the proper circulation of the pool water.
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Clean the main pump lint strainer and inspect the strainer basket for damage.
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Vacuum the pool with an electric vacuum cleaner (PowerVac) to get rid of smaller debris and sand that had entered the pool and deposited on the bottom, leaves even bigger branches and rocks.
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Brush the pool/spa walls, ladders, and steps if necessary.
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Clean the pool/spa tiles from oily deposits caused by our skin, sun care lotions or outside causative agents.
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Clean the filter to ensure the maximum filtration rate of the filter. (Backwash of DE and sand filtration systems and wash of cartridge filters if needed).
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Add water if needed (at the time of the service visit: up to 60 min. – the client is responsible for keeping proper water levels).
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Add needed chemicals (Chlorine/Bromine, Calcium Hypochlorite, Muriatic Acid, Sodium Bicarbonate, Calcium Chloride, Cyanuric Acid, pool grade salt, Algaecide (Poly 60), Phosphate reducer), to balance water. All premium quality, commercial-grade chemicals are supplied by MS Home Pool Services (we never use client chemicals so that we can guarantee the results of our work).
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Remove larger debris and leaves from the pool deck with a leaf blower.
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Check the pool/spa: pump/s, heater, heat pump, pool cleaner for proper work and safety condition.
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Set the pool/spa timer for optimal filtration time depending on the time of the season (or as specified by the client).
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EACH TIME OUR CERTIFIED POOL & SPA OPERATOR (CPO) WILL SEND AN E-MAIL WITH A PICTURE OF YOUR POOL AND ATTACHED WRITTEN SERVICE VISIT REPORT WITH THE CURRENT STATUS OF YOUR POOL, AND THE ACTIONS PERFORM DURING THE SERVICE VISIT. ANY ISSUES WITH THE POOL EQUIPMENT OR POOL WATER BE BROUGHT TO THE OWNER’S ATTENTION BEFORE ANY ACTIONS ARE TAKEN.
FALL WINTERIZATION :
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Drain the pool 6 to 18 inches below the waterline tile (this is the average rainfall for our area from October to April) to keep the tiles dry during the winter season and minimize the risk of freeze damage.
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Blow or suck all water out of the pool and spa lines.
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Blow or suck all water out of the pool equipment such as main pump, cleaner pump, filter, heater, heat pump, sanitizer feeder, salt generator (if available).
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Remove all drain plugs from the pool equipment.
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Add pool antifreeze into skimmers and pool lines.
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Install “gizmos” Protection Expansion Devices in skimmers (is skimmer model allows it).
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Install winterizing plugs in return lines.
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Remove all deck equipment, handrails, ladders, and safety float lines (if available).
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Winterize the pool pump, filter, heater and sanitizer feeder, and salt generator (if available).
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Add additional Muriatic Acid, Calcium Chloride, Sodium Bicarb, or Sodium Carb to keep the water stabilized during the cold months.
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Add winterizing algaecide, and shock chemicals to pool/spa water to prevent the growth of algae and bacteria in the pool water.
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Install winter cover if available.
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FINALLY, OUR CERTIFIED POOL & SPA SERVICE PROFESSIONAL (CSP) WILL SEND YOU, AND OUR OFFICE AN EMAIL WITH AN ATTACHED WINTERIZATION REPORT CONTAINING THE CURRENT STATUS OF YOUR POOL AND SUGGESTIONS FOR YOUR WINTER MAINTENANCE AND NEXT SEASON REPAIRS.
WINTER WATCH SERVICE:
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MS Home Pool Services will make sure that the water level is at the correct winter level (should be below tile line). If the water level is too high, we will pump it down; this is very important for pools with mesh covers and uncovered pools. Higher water may freeze and cause freeze damage to the tile and possibly the skimmers.
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Check the pool cover (pump water off solid covers if needed). Patch or replace water bags, replace anchors, straps or springs as necessary (each part is an extra charge).
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Water balance. We will also add algaecide and replenish the floating chemical feeder if necessary as the spring weather warms. All chemicals are included in the price for the visit.
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Check on the main pump, Polaris pump (if available), heater, filter to make sure winterization was effective.
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Inspect pool cover and other visible pool components to check for possible damage by debris (leaves, rocks, branches, etc.).